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Showing posts from March, 2023

Planning and Implementation Tug Of War

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By Madaraka Katana Balancing planning and implementation is one of the most significant challenges faced by leaders in community-driven projects. I’ve come to understand this deeply through my personal journey, serving in dual roles as Operations Manager at RegisTree, a community-based waste management and composting enterprise, and Chairperson of Dabaso Youth for Green Future, a youth-led organization focused on environmental action and empowering sustainable livelihoods. From the outside, planning and implementation may look like two natural stages of a project. One lays the foundation, and the other builds on it. But in reality, these stages often conflict, overlap, or even clash, especially in a grassroots setup where time, support, and resources are thin. Where the Struggles Begin Sometimes, the greatest challenge lies in spending so much time planning that implementation never really begins. You draft strategies, create to-do lists, organize meetings, and map out grand visions, b...
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 BENEFITS OF TECHNOLOGY IN SERVICE DELIVERY Of late technology has taken life in another direction of simplicity for everybody. Since the onset of the pandemic and the era of social distancing, people and business owners have been thinking about how they can still offer services to customers even without direct contact and the answer is technology. In this article, we will look and 5 ways in which technology has changed life and influenced service delivery positively. Enhances fast communication Technology has ensured fast communication, especially in businesses with the introduction of chatbots. It gives one the chance to talk and engage with the business website even when the business owner is not around. Though sometimes when not used well can give different feedback but it has provided a solution and boosted the service delivery. Time-saving Technology different from the previous day has helped in time-saving from people lining up in queues trying to get services. This was mark...
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